Relationships between stress, social support and transactive memory among humanitarian aid workers

Abstract : This study aimed to examine coordination processes (transactive memory) among humanitarian aid workers, and the relationships between stress, social support and transactive memory. Sixty humanitarian aid workers from non-governmental organizations completed a questionnaire. The measures included scales of transactive memory, perceived stress, compassion fatigue and social support. Data from Partial Least Squares (PLS) showed that transactive memory is not structured identically among stable teams and humanitarian aid teams: transactive memory is essentially based on tacit coordination processes among humanitarian aid workers. The results showed that stress was negatively related to transactive memory and that social support was positively related to it. Moreover, social support was not a moderator of the relationship between stress and transactive memory. This study highlights the need to develop programs to prepare humanitarian aid workers for the management of emergency situations and to protect them from stress. Keywords: emergency, humanitarian aid workers, social support, stress, team coordination, transactive memory
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Journal articles
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https://hal.univ-rennes2.fr/hal-01730421
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Submitted on : Tuesday, March 13, 2018 - 12:01:30 PM
Last modification on : Thursday, September 13, 2018 - 2:28:41 PM

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Célia Blanchet, Estelle Michinov. Relationships between stress, social support and transactive memory among humanitarian aid workers. International Journal of Emergency Management, Inderscience, 2014, 10 (3/4), pp.259-275. ⟨10.1504/IJEM.2014.066484⟩. ⟨hal-01730421⟩

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